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Your Questions
Find details on our industry-leading AI Scalp certification, student finance, shipping and international educator opportunities here.
Frequently asked questions
General
All AI Scalp pigments are professionally formulated and safe for use across multiple countries, meeting recognised cosmetic and professional standards. Our pigments are specifically designed for scalp applications, with a strong focus on stability, longevity, and natural-looking results.
Each pigment supplied through AI Scalp:
Is produced for professional cosmetic use
Meets relevant safety and regulatory requirements
Comes with full Safety Data Sheets (SDS) and product documentation
Is tested for consistency and colour stability when used correctly
Is suitable for use by trained professionals internationally
Pigment selection, correct depth, and application technique are fully covered within our training to ensure safe use and to minimise the risk of unwanted colour changes over time.
We always advise practitioners to follow local regulations and confirm requirements with their insurer or governing body within their country of practice.
Please allow 5–7 working days for order processing. Once our supplier sends the tracking details we will forward this over to you in an email.Standard products have an estimated shipping time of 1–2 weeks. machines have an estimated shipping time of 3–4 weeks.shipping costs are calculated at checkout based on your order and delivery location.Once tracking details are provided by our supplier, we will forward them to you promptly.international orders may be subject to customs duties, import vat or local taxes, which are the responsibility of the customer.
Yes. We will be launching an AI Scalp Educator Programme.This programme is designed for experienced AI Scalp practitioners who wish to teach the method under the AI Scalp Academy brand. To become an approved educator, there will be specific requirements and standards that must be met to ensure consistent, safe, and professional training delivery.Approved educators will receive:Access to the official AI Scalp online learning platform
Accreditation for their students through AI Scalp Academy
Structured training materials and manuals
Ongoing support and guidance
Educators will be responsible for delivering practical training in line with AI Scalp standards, while the Academy provides the online education framework and certification.Further details, eligibility criteria, and application information will be released soon.
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